OUTLOOK 2000 CORE USER SKILL SETS
FOR Microsoft Office Specialist CERTIFICATION


This table below lists the activities for Outlook 2000 Core Users.
 
Skill Sets: Activities Outlook 2000 Introduction Outlook 2000 Intermediate
Use Outlook 2000 Mail to communicate with others inside and outside your company
Read mail  
Send mail  
Compose mail by entering text  
Print mail  
Address mail by entering text  
Use mail features (forward, reply, recall)
Use address book to address mail  
Flag mail messages  
Navigate within mail  
Find messages  
Configure basic mail print options  
Work with attachments  
Add a signature to mail  
Customize the look of mail  
Use mail templates to compose mail  
Integrate and use mail with other Outlook components
Customize menu and task bars  
Use Outlook 2000 to manage messages
Create folders  
Sort mail  
Set viewing options  
Archive mail messages  
Filter a view  
Use the Outlook 2000 calendar
Navigate within the calendar  
Schedule appointments and events  
Set reminders  
Print in calendar  
Schedule multi-day events  
Configure calendar print options  
Customize the calendar view  
Schedule recurring appointments  
Customize menu and task bars  
Add and remove meeting attendees  
Plan meetings involving others  
Save a personal or team calendar as a Web page  
Book office resources directly (e.g., conference rooms)  
Integrate calendar with other Outlook components
Navigate and use Outlook 2000 effectively
Use Outlook Help and Office Assistant  
Move items between folders  
Navigate between Outlook components  
Modify the Outlook Master Categories List  
Assign items to a category  
Sort information using categories  
Use the Office Clipboard  
Use Contacts
Create, edit, and delete contacts  
Send contact information via e-mail  
Organize contacts by category  
Manually record an activity in a journal  
Link activities to a Contacts  
Use the pen during a presentation  
Sort contacts using fields  
Use Tasks
Create and update one-time tasks  
Accept and decline tasks  
Organize tasks using categories  
Create tasks from other Outlook components
Change the view for tasks  
Integrate Office applications and other applications with Outlook 2000 components
Create and use Office documents inside Outlook 2000  
Use Notes
Create and edit notes  
Organize and view notes  
Customize notes  
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